Privacy Policy

1. Who we are

Dewan Digital LLC ("Dewan Digital", "we", "us") is a digital media and design studio based in Albuquerque, New Mexico, United States. This policy explains how we handle personal information when you visit dewandigitalllc.com, contact us, book a call, buy a product, work with us as a client or subscribe to one of our newsletters.

2. Information we collect

Information you give us. Your name, email address, company name and project details when you email us or book a call through Calendly. If you become a client, we also keep the files, logins and content you share with us for your project.

Payment information. Payments are processed by Stripe. Stripe shares with us your name, email, billing country, the payment amount and the last four digits of your card. We never receive or store your full card number.

Newsletter information. If you subscribe to one of our newsletters, the newsletter platform we use stores your email address and basic engagement data, such as whether an email was opened.

Technical information. Like most websites, our hosting provider automatically logs basic data such as IP address, browser type and pages visited, to keep the site secure and working.

3. How we use it

• To reply to your messages and schedule calls.
• To deliver services and digital products you have paid for.
• To send invoices, receipts and project updates.
• To send newsletters you have chosen to receive.
• To keep business, tax and accounting records required by law.
• To protect our website and customers from fraud and abuse.

4. Who we share it with

We do not sell or rent your personal information. We share it only with service providers that help us run the business, and only as much as they need:

• Stripe for payments and invoices.
• Calendly for booking calls.
• Our email and website hosting providers.
• The newsletter platforms we use to publish and send newsletters.
• Google Fonts, which serves the fonts on this website and may receive your IP address.

We may also share information if required by law, or to protect our rights in a legal dispute.

5. Cookies

This website does not use advertising or tracking cookies. Third-party services we link to, such as Stripe checkout and Calendly, may set their own cookies when you use them, under their own privacy policies.

6. How long we keep it

We keep personal information only as long as we need it for the purposes above. Invoices and payment records are kept for as long as US tax and accounting rules require, generally up to seven years. Project files are kept for up to 12 months after a project ends unless you ask us to delete them sooner.

7. Your choices and rights

You can ask us to show you, correct or delete the personal information we hold about you by emailing mail@dewandigitalllc.com. We will respond within 30 days. Some records, such as invoices, may need to be kept for legal reasons.

You can unsubscribe from any of our newsletters at any time using the link at the bottom of every email.

Depending on where you live, such as California or the European Union, you may have additional rights under local law. We will honor those rights when they apply.

8. Security

This website uses HTTPS encryption. Payments are handled by Stripe, a PCI DSS Level 1 certified payment processor. No method of storing or sending data online is completely secure, but we take reasonable steps to protect your information.

9. Children and international visitors

Our services are for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

We are based in the United States. If you contact us from another country, your information is processed in the United States.

10. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page.

11. Contact us